An exclusive afternoon on incident management, automation, and operational resilience — with lunch and networking drinks.
We’re excited to invite you to an exclusive afternoon exploring the future of incident management, automation, and operational resilience.
As digital operations grow more complex, organisations must move beyond reactive alerts toward intelligent, automated, and proactive response strategies. Join us to discover how leading teams are transforming incident management to reduce risk, accelerate resolution, and build true operational resilience.
What to expect
From AI-powered insights to native process automation and real-world customer perspectives, this event is designed to provide practical strategies you can apply immediately — so your teams can keep digital services running, respond faster, and scale with confidence.
Whether you’re already working with xMatters or exploring ways to strengthen your incident response strategy, this session will offer valuable insights and opportunities to connect with peers and industry experts.
Event details
Date: 17 March
Time: 12:00–17:00
Venue: Churchill War Rooms, London
Format: In-person | Lunch + networking drinks included
Cost: Complimentary (registration required)
Agenda highlights
12:00–12:30 – Arrival & Buffet Lunch
12:30–12:45 – Welcome
12:45–13:30 – Beyond Alerts: The Future of Incident Management
13:30–14:15 – Automate & Optimize: Native Process Automation and Service Intelligence
14:15–14:30 – Break
14:30–15:15 – Proactive Signals to Reduce Risk: AI in Incident Management & Operational Resilience
15:15–15:45 – Customer Panel
15:45–16:00 – Closing Remarks
16:00–17:00 – Networking Drinks
Who should attend
This event is ideal for:
- IT Operations & Service Management leaders
- Site Reliability / DevOps leaders
- Incident managers & on-call leaders
- Operational resilience & risk teams
- Digital transformation / automation stakeholders
