Successful Crisis Management for Your Organization

successful crisis management thumbnail.JPGHow does your organization manage an overall crisis? Who is in charge? What are the triggers? What is the communication flow? Many companies, both large and small, have not carefully thought through the most basic aspects of crisis management. Crisis management brings together all of the silos within a company (emergency response, disaster recovery, business continuity and crisis communications) for one comprehensive response to an event. Companies who have not developed and exercised a successful crisis management team are likely to stumble in this first critical moments after a crisis, wasting precious time.

This white paper will give you practical information and basic tools to develop and/or refine a crisis management program for your company. Regina Phelps has designed crisis management programs for large and midsize corporate entities and not-for-profit organizations. She brings practical experience and first-hand knowledge of what works in the real world.

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Regina Phelps is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and educational speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in incident management, exercise design, and continuity and pandemic planning. Clients include many Fortune 500 companies. Ms. Phelps is a frequent top-rated speaker at well-known conferences such as the Disaster Recovery Journal, CP&M, and the World Conference on Disaster Management. She is frequently sought out for her common sense approach and clear, clean delivery of complex topics.