Successful Crisis Management for Your Organization

How does your organization manage an overall crisis? Who is in charge? What are the triggers? What is the communication flow? Many companies, both large and small, have not carefully thought through the most basic aspects of crisis management. Crisis management brings together all of the silos within a company (emergency response, disaster recovery, business continuity and crisis communications) for one comprehensive response to an event. Companies who have not developed and exercised a successful crisis management team are likely to stumble in this first critical moments after a crisis, wasting precious time.

This presentation will give you practical information and basic tools to develop and/or refine a crisis management program for your company. Regina Phelps has designed crisis management programs for large and midsize corporate entities and not-for-profit organizations. She brings practical experience and first-hand knowledge of what works in the real world.

Topics Covered

• How to organize your team; an overview of the Incident Command System (ICS)
• Identifying who does what and the individual roles and responsibilities that must be done
• Discussing the role that executives play, and tips on their role in a crisis

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