Bill Reese, Product Marketing Director at Everbridge

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In the last year and a half, the number of IT Outages has increased, and Business Operations have been heavily impacted. According to Ponemon Institute, the average cost of IT downtime is $9000. Robust IT operations have become a necessity with the majority of the workforce moving to a remote working model.


Thus, a resilient IT system can turn into a competitive advantage in the current scenario. Watch as Bill Reese, Product Marketing Director at Everbridge discusses:

  • The 3 key factors which make a resilient IT system
  • How to create modern, integrated, and standardized IT workflows
  • The importance of streamlining Mean Time to Know (MTTK) to drastically reduce Mean Time to Repair (MTTR)

About the speaker

Employed at Everbridge for the past four years, Bill has been in the IT Industry for over 25 years with a focus on IT processes and good practice. Over the past 15 of those years, he has spent time specifically helping government departments and agencies, higher education, and commercial customers focus on process improvement through automation. These areas include critical events with digital incidents and cybersecurity processes and solutions. In his off time, Bill enjoys teaching others Wilderness Medicine and Skills in austere environments.

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