Role of IT Service Management in Cyber Resiliency


In the last year and a half, the number of IT Outages has increased, and Business Operations have been heavily impacted. According to Ponemon Institute, the average cost of IT downtime is $9000. Robust IT operations have become a necessity with the majority of the workforce moving to a remote working model.

Thus, a resilient IT system can turn into a competitive advantage in the current scenario. Watch as Bill Reese, Product Marketing Director at Everbridge discusses:

  • The 3 key factors which make a resilient IT system
  • How to create modern, integrated, and standardized IT workflows
  • The importance of streamlining Mean Time to Know (MTTK) to drastically reduce Mean Time to Repair (MTTR)

Wednesday, June 9, 2021 | 2:00 PM ET

This is a great spot to put any speaker bio information that won't fit below their images easily (delete this in editor)

The speakers

Bill Reese

Speaker 1 Info

Speaker 2 Name

Speaker 2 Info

Speaker 3 Name

Speaker 3 Info

Speaker 4 Name

Speaker 4 Info

The Agenda

Take a peek at our agenda for this live event, and we hope to see you there!

Wednesday, June 1 | 12-4:30pm CT

Palmer House Hilton in Chicago, IL

12-1:00pm

Lunch/Registration

1-1:10pm

Welcome Remarks:

Teresa Anderson

1:10-2:00pm

Keynote: Resilience During COVID: From Fighting Crime to Protecting Employees

Chief Brendan Deenihan

2-2:50pm

Trends and Strategies for Managing Risks with a Hybrid Workforce

George Siegle

2:50-3:20pm

Break

3:20-4:20pm

Panel Session: Operational Resilience in an Ever-Changing Risk Landscape

Teresa Anderson | George Siegle Chf. Brendan Deenihan | Thomas Henkey

4:20-4:30pm

Closing Remarks:

Teresa Anderson

Here’s a snapshot of some of the brands we are proud to work with.

Watch on demand