Webinar Replay

Reduce MTTR with IT Alerting: Integrating Systems, Improving Response with Everbridge

The greatest opportunity for reducing Mean Time to Repair (MTTR,) is to close the gap between identifying problems and fixing them. Forrester Research calls this gap, the Mean Time to Know (MTTK), and it represents the time spent searching for the right person to respond, gathering them on a call bridge, or escalating the incident, and getting the right information to the right people at the right time.

In this webinar, Michael Matonis, Senior Technical Sales Engineer at Everbridge will show you first hand how Everbridge IT Alerting can reduce overall MTTR by reducing MTTK through technologies such as:
  • SMS, push, pager, email and phone alerts
  • Automated incident escalation
  • On-call scheduling
  • Runback automation and ITSM integration
  • 'One-click’ conference bridging
  • Global reach and team collaboration

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Presented by:

Michael Matonis, 
Senior Technical Sales Engineer, Everbridge