Prashant Darisi, GM and VP of CEM Global Business SolutionsDownload Now!
Artificial intelligence for IT operations (AIOps) combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection, and causality determination.
That's the way the industry analysts at Gartner defined the term they coined in 2017.
Since then, this concept has gained considerable traction in the enterprise, and AIOps is certain to play a critical role in the future of IT operations.
In this Tech Talk veteran technology journalist John K. Waters talks with Prashant Darisi, General Manager and Vice President of Customer Experience Management in the Global Solutions group at Everbridge. A technology leader and the co-author of three patents, Prashant's career has led to leadership roles in strategic planning, roadmap execution, high-performance teams, and best-practice methodologies. He was also responsible Everbridge solutions that help the United States Army Intelligence monitor risks around the world.
In this Tech Talk, you will learn:
- What AIOps is and how it is typically utilized
- How you can use AIOps techniques to gain efficiency and scale
- What Service Intelligence is and its impact on the end-customer experience
- Steps to maintain digital service resilience.
About the speaker
Prashant is a technology leader with proven management experience in strategic planning, roadmap execution, high-performance teams, and best-practice methodologies. Prior to his role as VP of CEM Business Solutions, he was Vice President of Product Management responsible for IT Alerting, IoT, Visual Command Center products, and Risk Intelligence products; that includes Everbridge solutions helping the United States Army Intelligence monitor risks around the world. Prashant has extensive experience in leading large engineering and product management teams and also has 2 patents in his name.