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Disruptive technological advancements continue to alter business methodologies and processes. COVID-19 pandemic and the resultant hybrid work environment have pushed Digital Transformation to the top of any C-Suite's priorities.

Digital transformation entails having better cross-functional communication and improved orchestration of tools, which can lead to a decrease in service disruptions and an increased level of customer satisfaction.

The key takeaways of this whitepaper are:
  • How to overcome the challenges to the adoption of digital transformation
  • Emerging Technology patterns for aiding the transformation process
  • How Digital Transformation contributes to Critical Event Management


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