When asked what areas need to be improved after any crisis or disaster event, inevitably companies will often list “communications” as one of the most important areas for improvement. “Communications” is, of course, a broad topic... however, there is one comment that is probably heard more than any others: “Communications need to be more timely.”
Watch this on-demand webinar with emergency management and continuity planning expert, Regina Phelps, to learn how to develop some simple communication tools/processes, and exercise them to improve disaster and crisis management.
- Communications at times of disaster
- Organizational crisis communication roles and responsibilities
- Creating a communication plan
- Conducting crisis communication exercises
Improving Disaster and Crisis Management:
Plans and Exercises for Timely Communications and Response
Regina Phelps is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and educational speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in incident management, exercise design, and continuity and pandemic planning. Clients include many Fortune 500 companies. Ms. Phelps is a frequent top-rated speaker at well-known conferences such as the Disaster Recovery Journal, CP&M, and the World Conference on Disaster Management. She is frequently sought out for her common sense approach and clear, clean delivery of complex topics.
Improve Crisis Communications
Watch the On-Demand Webinar
Webinar Replay with Regina Phelps
CEM, RN, BSN, MPA – Principal, EMS Solutions Inc.