EXECUTIVE BRIEF
There is a real cost to lost opportunities resulting from unplanned technology disruptions, outages, or breaches. Gartner advises those charged with maintaining business continuity to understand the impact of unexpected downtime on a range of indicators, including user experience, revenue, sales, and safety, rather than only chasing the elusive dollar figure associated with a given interruption.
In order to minimize downtime and protect people, facilities and business operations, Chief Information Officers (CIOs) need timely information on the nature of every critical event and context to understand how it is affecting the business overall. Download this executive brief to learn how CIOs can prepare for critical event management while streamlining IT operations.