Brian Toolan, VP of Public Safety, Everbridge
Community resilience is the ability to recover quickly from challenges to public safety. One of the biggest hurdles agencies face is closing the communication gaps directly to the public. While many residents use mobile devices to receive information, some only rely on landlines and VOIP. Some residents also face “message fatigue” when they receive too much information or receive notifications that is not germane to their everyday lives. How can emergency agencies maximize their reach when delivering life safety messages to their communities and build community resiliency?
Bridging the Gap: Building Community Resilience will cover how emergency officials can increase their reach to residents when disasters strike, including:
- Reaching your residents and businesses across landline, VoIP, and mobile phone numbers using Resident Connection
- Best practices in avoiding fatigue and re-engaging the community on receiving alerts and warnings
- Creating a Common Operating Picture to more effectively manage critical events that threatens resident safety
- Evaluating after-action plans and overall performance and identify any areas of concern or areas for improvement
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About the speaker
Brian Toolan joined the Everbridge family in April 2016 as the Technical Account Manager for the AlertFlorida Statewide notification system, and currently serves as the Vice President of Public Safety. Brian came to Everbridge after completing a 24-year career in public safety with the State of Connecticut. Brian served as the program manager for the Urban Search and Rescue Task Force where he gained valuable experiencing utilizing the Everbridge platform as a customer. Brian was also the Operations Chief for the State Emergency Operations Center and served the State during historic blizzards, hurricanes, floods, the largest natural gas power plant explosion in the US and other natural and man-made disasters. While serving as the TAM in Florida, Brian has assisted the State Division of Emergency Management in the Florida Emergency Operations Center during Hurricane Matthew and Hurricane Irma. |
