Managing The Human Element in Critical Events: 5 Key Concepts For Leaders and Planners will explore the challenges faced when managing critical events, as well as strategies and techniques for mitigating and managing pressure-filled critical event situations.
This white paper will address the following topics:
• Three types of community/organizational behavioral response to critical events
• Anticipating phase-specific and hazard-specific reactions
• Understanding the “behavioral footprint” of critical events
• The importance of the “bookends” concept in behavioral response