One of the biggest challenges that someone tasked with overseeing a Business Continuity Program has is to prove value against the cost of the program. "What is your program's ROI?" can be a "dreaded question," and answering this question can get really tricky. Shifting the corporate mindset from “return on investment (ROI)” to “value of investment (VOI)” can help prove its worth without measuring monetary metrics typically associated with ROI.
Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.
- The "dreaded question" of Return-on-Investment (ROI)
- Changing the conversation to Value-on-Investment (VOI)
- Eight ideas for VOI
- Communicating value
The True Value of Business Continuity:
Shifting from Return on Investment (ROI) to Value on Investment (VOI)
Regina Phelps is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and educational speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in incident management, exercise design, and continuity and pandemic planning. Clients include many Fortune 500 companies. Ms. Phelps is a frequent top-rated speaker at well-known conferences such as the Disaster Recovery Journal, CP&M, and the World Conference on Disaster Management. She is frequently sought out for her common sense approach and clear, clean delivery of complex topics.
SHIFTING FROM ROI TO VOI
Download the White Paper
Written by Regina Phelps
CEM, RN, BSN, MPA – Principal, EMS Solutions Inc.