Despite continued advances in today’s digital world, preventing IT incidents and ensuring the security of patient information remains a challenge. When high impact, urgent IT incidents occur the ability to quickly communicate and escalate the issue to resolution is critical in helping ensure daily clinical and operational processes aren’t impacted.

Download our white paper to learn:

       • Common inefficiencies for IT incident response
       • IT communication best practices
       • Tips for improving Mean Time to Repair (MTTR) through
         optimizing Mean
       • Time to Know (MTTK)

White Paper: 10 Reasons Why Your IT Incidents Aren't Resolved Faster 

Download the White Paper