GSOC Crisis Management Training Drills: The Best Way to Improve Performance

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Security professionals write lots of procedures and plans but how do they know if they will work? How do they train their teams to execute the plans as designed? Security professionals are fortunate to have a unique opportunity to influence behavior and improve performance through one of the most important tools in their professional toolkit – a drill.

This whitepaper starts with a silly little question: “Why are we doing this?” What looks like a simple query is actually one of the keys to getting the most out of every drill’s design. This whitepaper peels back the design process with the goal of creating the best experience possible.

In this whitepaper you will learn:

The secret of the "silly little question;"
What makes a great drill;
How to decide who should be "playing" in the drill and who should be designing it;
And, communication and messaging best practices.

Regina Phelps is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and educational speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in incident management, exercise design, and continuity and pandemic planning. Clients include many Fortune 500 companies. Ms. Phelps is a frequent top-rated speaker at well-known conferences such as the Disaster Recovery Journal, CP&M, and the World Conference on Disaster Management. She is frequently sought out for her common sense approach and clear, clean delivery of complex topics.