Emergency Response Best Practices:
How to handle crisis, routine and emergency situations

Date/Time: Wednesday, December 7th, 2 pm ET / 11 am PT
Regina Phelps, EMS Solutions, Inc.

Regina Phelps is a top-level expert when it comes to healthcare emergency preparedness best practices.  Her complimentary webinar, "Emergency Response Best Practices: How to handle crisis, routine and emergency situations" will provide you with a filter to look at incidents and respond in the appropriate manner. 

This webinar looks at the difference between a "routine" emergency and a "crisis" emergency. We will peel back how to approach the incident, and how to develop an incident action plan. 

Topics Covered: 

  • Type of emergencies -- routine, crisis, emergent
  • Facility management teams -- roles, responsibilities, and methodologies
  • Initial assessment team -- who should be on the team
  • Assessment criteria -- what criteria should always be considered
  • Incident Action Plan -- how to write one
  • How communication can set the tone for your emergency response
  • Establish templates to speed response times during an incident

Register for the free webinar:

Regina Phelps, RN, BSN, MPA, CEM is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in emergency management, continuity planning, and safety.

Ms. Phelps conducts over 100 exercises per year for her large multi-national clients. She has lectured extensively at international disaster and business continuity conferences including: DRJ, CP&M, WCDM, and IAEM. Last year she authored a textbook on exercise design entitled From Response to Recovery: Conducting Successful Exercises. She has also designed college-level courses in exercise design.