How to Reduce Mean Time to Repair

IT downtime costs businesses and organizations thousands to millions of dollars per incident. When they occur, every minute counts.

As organizations plan for and assess the impact of IT incidents, one KPI that is often used is the Mean Time to Resolution / Repair or “MTTR” - the average time required to resolve a service issue. The lower the MTTR, the smaller the business impact an IT incident will have.

Download this white paper to learn:

4 components of Incident Resolution, as defined by Forrester Research
What is required to reduce MTTR across all 4 components
How to optimize communications to reduce the largest segment of MTTR

Download the White Paper

First Name:

Last Name:

Email:

Phone Number:

Job Title:

Company

Industry:

Number of Employees:

Population:

Country:

HQ State:

Yes, I would like to receive information regarding Everbridge products and resources. I understand that I can opt out at any time.

By submitting this form, you acknowledge that you consent to the storage and processing of your personal information by Everbridge as described in the Privacy Policy.

Yes, I would like to receive information regarding Everbridge products and resources. I understand that I can opt out at any time.

Tracking source:

utm_campaign:

utm_content:

utm_medium:

utm_source:

utm_term:

8 Communication Improvements to Reduce MTTR

How to Reduce Mean Time to Repair

Download the White Paper