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Effective emergency preparedness, response and recovery require a strong partnership between a community’s law enforcement, emergency management officials and its residents. However developing strong partnerships and community engagement can be difficult, especially when there hasn’t been sufficient prior interactions between municipal organizations and the public. So how can agencies build and maintain an engaged community?


In this paper, The Four P’s of Effective Community Engagement will help you learn how to enhance your agency’s connection with the organizations and residents in your municipality. The Four P’s can provide simple and useful guidelines, and introduce key concepts and action steps for engagement.

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The Four P's of Effective Community Engagement

Steve Crimando, Principal at Behavioral Science Applications

Steven M. Crimando is a subject matter expert and trainer specialized in human factors/behavioral sciences in homeland and corporate security, violence prevention and intervention, emergency and disaster management. Steve is a Board Certified Expert in Traumatic Stress (BCETS) and Certified Trauma Specialist (CTS). He holds Diplomat status with the American Academy of Experts in Traumatic Stress and the National Center for Crisis Management. He has been awarded Level V Certification in Homeland Security. He is recognized as an expert in the behavioral response to CBRN emergencies, crowd behavior, and mass violence. Steve is the principal of Behavioral Science Applications and serves as a consultant and trainer for the federal, state and local law enforcement and emergency management agencies, as well as multinational corporations and NGO’s worldwide.