Today’s risk landscape demands more than static plans—it requires the ability to identify, map, and respond quickly to protect critical operations and customer services. In this featured session recorded live at the Everbridge Discover Resilience customer conference, Amy DeMartine, Principal Analyst at Forrester, explores how resilience leaders are modernizing their approach to operational risk and critical event response.
Learn how leading organizations are improving risk awareness, response coordination, and decision-making to keep essential services running during disruptions. Amy also shares emerging best practices and the evolving role of AI-driven insights to help teams respond faster, scale operations, and drive more consistent outcomes during critical events.

