AI in Action: Redefining Incident Response for the Autonomous Enterprise

Every organization is racing to harness AI, but few have figured out how to make it truly operational. In incident management, where seconds matter and context is everything, the challenge is not just reacting faster. It is responding smarter.

Watch this on-demand session for an exclusive look at the Incident AI Agent, a next generation assistant purpose built to accelerate digital operations. Unlike generic chatbots or bolt on AI tools, the Incident AI Agent understands your environment, your services, past incidents, ownership models, and operational rhythms, then uses that knowledge to orchestrate intelligent, context driven responses.

In this session, you will see how the combination of native automation, AI driven context, and enriched telemetry is transforming the way teams manage critical events. Learn how the Incident AI Agent can:

  • Turn data into decisions by surfacing relevant insights from past incidents and service dependencies in seconds
  • Empower human responders by recommending next steps, identifying who to engage, and summarizing progress within the xMatters Incident Console
  • Bridge people and processes by creating a seamless continuum between observability, ITSM, and collaboration systems to reduce MTTR and elevate reliability

AI is not going to replace the incident commander. It is going to become their most trusted ally.

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The Speakers

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The Agenda

Take a peek at our agenda for this live event, and we hope to see you there!

Wednesday, June 1 | 12-4:30pm CT

Palmer House Hilton in Chicago, IL

12-1:00pm

Lunch/Registration

1-1:10pm

Welcome Remarks:

Teresa Anderson

1:10-2:00pm

Keynote: Resilience During COVID: From Fighting Crime to Protecting Employees

Chief Brendan Deenihan

2-2:50pm

Trends and Strategies for Managing Risks with a Hybrid Workforce

George Siegle

2:50-3:20pm

Break

3:20-4:20pm

Panel Session: Operational Resilience in an Ever-Changing Risk Landscape

Teresa Anderson | George Siegle Chf. Brendan Deenihan | Thomas Henkey

4:20-4:30pm

Closing Remarks:

Teresa Anderson

Here’s a snapshot of some of the brands we are proud to work with.

Watch On-Demand