Join xMatters in New York City!

User Group Event

November 7, 2025 | ️ Convene – 237 Park Avenue, New York City

Whether you're a current xMatters customer or exploring what’s possible with modern incident management, this in-person event is your opportunity to connect with peers, discover what’s new, and explore the future of digital operations—together.

Expect a day of fresh product insights, hands-on demos, and real customer stories, all tailored to help you unlock more value from your tech stack.

Bonus: Every attendee will receive an xMatters-branded JBL Go 4 Bluetooth Portable Speaker—our way of saying thank you for being part of the community!

Why Attend?

For Customers: Learn how to maximize your investment, provide feedback directly to the product team, and engage in strategic discussions.

For Teams Exploring xMatters: Experience the xMatters platform in action, explore real use cases, and see how we stack up in the market.

Seats are limited for this in-person event—secure your spot today!

The Speakers

Billy Gress

Sr. Director, Digital Operations

Sean Rousseau

Sr. Manager, Product Management

Dan Reich

Sr. Product Manager

Eric Maxwell

Sr. Product Manager

What to Expect

Friday, November 7, 2025 | 8:30 – 16:00 ET

Location: Convene 237 Park, 237 Park Ave, New York, NY 10017, United States

08:30 – 09:00 | Networking Breakfast: Start the morning with coffee and great conversation—meet the xMatters team, fellow customers, and other IT/DevOps professionals.

09:00 - 09:30 | From Signal to Resolution: The xMatters Edge: Learn how our orchestration engine, open integration fabric, and outcome-driven automations deliver real resolution—not just faster alerts. You’ll leave with an automation maturity checklist and quick wins to accelerate your next phase of digital operations.

09:30 – 10:30 | Product Updates: Get a first look at the latest platform innovations and what’s coming next—from automation to user experience upgrades—directly from our product team.

10:30 – 11:30 | ServiceNow + xMatters - Your fastest route to incident resolution: See how our Next-Gen ServiceNow integration streamlines incident workflows, reduces response times, and boosts reliability. Learn how xMatters extends ServiceNow beyond alerting to drive faster resolution and lower operational costs.

11:30 – 12:00 | Customer Spotlight: Hear directly from an xMatters customer about how they’re solving real-world challenges and driving operational efficiency at scale.

12:00 – 13:00 | Lunch

13:00 – 13:30 | AI in Digital Operations: Explore the latest trends in AIOps and AI-driven incident management in this forward-looking session. This is also a space for strategic conversation with customers and prospects on how AI is shaping the future of operations.

13:30 – 14:00 | Live Q&A: Ask your questions and share your feedback—our product team is here to listen and support.

14:00 – 16:00 | Networking Happy Hour: Wrap up the day with a drink in hand and meaningful conversations that continue beyond the screen!