Top 10 questions to ask when choosing IT incident management software

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Selecting the right IT incident management software for your organization is vital. The right solution helps you resolve problems faster, reduce disruptions, and protect your business. 

In this guide, you’ll discover the essential questions you should ask vendors to find a platform that fits your needs. 

Get key insights to help you: 

  • Automate incident response: Discover how automation streamlines workflows and cuts resolution times 
  • Leverage AI: Explore how AI reduces alert noise, finds root causes, and speeds up resolution 
  • Integrate seamlessly: Learn why integration with your favorite tools keeps teams in sync 
  • Simplify on-call: Assess core scheduling and escalation features for prompt responses 
  • Improve continuously: Use post-incident analysis and analytics to prevent repeat issues 

 

Download your guide now 

Discover the most important questions to evaluate incident management platforms and make a smarter investment for your organization's resilience. 

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The Speakers

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Speaker 2 Name

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Speaker 3 Name

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The Agenda

Take a peek at our agenda for this live event, and we hope to see you there!

Wednesday, June 1 | 12-4:30pm CT

Palmer House Hilton in Chicago, IL

12-1:00pm

Lunch/Registration

1-1:10pm

Welcome Remarks:

Teresa Anderson

1:10-2:00pm

Keynote: Resilience During COVID: From Fighting Crime to Protecting Employees

Chief Brendan Deenihan

2-2:50pm

Trends and Strategies for Managing Risks with a Hybrid Workforce

George Siegle

2:50-3:20pm

Break

3:20-4:20pm

Panel Session: Operational Resilience in an Ever-Changing Risk Landscape

Teresa Anderson | George Siegle Chf. Brendan Deenihan | Thomas Henkey

4:20-4:30pm

Closing Remarks:

Teresa Anderson

Here’s a snapshot of some of the brands we are proud to work with

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