Automation has become a buzzword in every corner of IT. However, not all automation is created equal. As organizations race to reduce response times and operational costs, the real differentiator lies in automation that’s built directly into your incident management platform.
In this session, we explored how deeply embedded, no-code automation and auto-remediation workflows transform digital operations from reactive firefighting to proactive resilience. Through real-world use cases, we’ll show how teams are:
- Detecting and resolving incidents automatically, before users even notice.
- Accelerating Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) by up to 70%.
- Freeing engineers from repetitive manual tasks to focus on innovation.
Whether you’re modernizing your incident response, scaling operations, or simply tired of alert fatigue, this session will help you understand how native process automation and auto-remediation can unlock the next level of operational excellence.
Watch this recording and see automation not just as a tool, but as the heartbeat of resilient digital operations.


