IT Organizations must deliver innovation with increasing velocity to stay competitive and ensure the availability of business services. Increased velocity, including new technology and functionality, brings new business capabilities but also complexity and risk with each change. While we have significantly automated build and deployment pipelines, issue and incident response are still fundamentally a manual process. When we encounter large, complex problems these bring even more manual steps, slowing your ability to mitigate and resolve issues impacting business services. In this session we discussed how our clients are leveraging an “automation first” mindset to resolve issues before they impact business services.
No two organizations are exactly the same, but every organization can more forward toward improving processes using automation to bring speed, consistency, simplification and AI-based capabilities to your resolution processes. At the same time, adaptability of your process and automation are also critical to your success with ever changing environments and services.
Watch now as we explore real-world success stories, learn about the latest advancements, and understand how Everbridge can revolutionize your organization's approach to ServiceOps to ensure business services are available.