Everbridge Suite Contact Upload and Management Best Practices

When was the last time you uploaded - or reviewed the success uploading - a Contact file?  Do you know the differences between the Contact upload types to maintain data, or run a full refresh against a specific Record Type? Have you received feedback your recipients aren’t receiving your alerts, only to find the person was not in your Contact list or had no Delivery Methods?

Please join us for a webinar with the Everbridge Customer Success team, who will take you through Contact Upload and Management Best Practices, covering:

• Data Management Options Overview (Manual, SFTP, REST API)
• Contact Upload File Basics and Best Practices
• Manager Portal Upload Process and Upload Actions
• Reviewing and resolving Contact upload errors
• Identifying Unreachable Contacts with no Delivery Methods
• Maintaining Groups with Update/Replace upload actions
• Refreshing all Contacts for a Record Type with Replace type uploads

This session is intended for Users with Administrator level access and Data Managers.