As technology becomes more SaaS-based and organizations deploy applications in multiple clouds, there are requirements for more visibility into the cloud environment and better
incident response and resolution automation capabilities.
IT leaders need to be able to see schedules, assign resources, and manage the assorted tasks needed to remedy the incident quickly and efficiently to reduce costs.
In this webinar, xMatters, an Everbridge Company, sits down with industry experts from GigaOm and Dynatrace to discuss leading trends, an automation first mindset, and how you can increase ROI across your organization by automating your incident management.
Takeaways:
- Build a better customer experience through automation
- Drive revenue with rapid deployment of Digital Services
- Protect and react better to service disruptions
Without defined processes to manage issues, any failure – no matter how minor or anticipated – can increase costs, affect customers, and reduce the ability of
teams to innovate.
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About the speaker
 Paul is the VP of Sales Engineering with over 25 years of IT consulting, sales and presales experience. He joined xMatters, now an Everbridge company, in 2011 and manages the global presales team supporting new and existing clients. Prior to xMatters, he served in presales management and sales roles with Mercury, HP, and multiple startup software companies. He was also a leader within the Advanced Systems Group within Accenture. Paul holds a BS in Computer Science & Math, and a MS in Computer Science from Baylor University.
 Prashant is a technology leader with proven management experience in strategic planning, roadmap execution, high-performance teams, and best-practice methodologies. Prior to his role as VP of CEM Business Solutions, he was Vice President of Product Management responsible for IT Alerting, IoT, Visual Command Center products, and Risk Intelligence products; that includes Everbridge solutions helping the United States Army Intelligence monitor risks around the world. Prashant has extensive experience in leading large engineering and product management teams and also has 2 patents in his name.
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