Prashant Darisi and GM & VP, CEM Global Solutions
Everything is Digital. And even large financial institutions are calling themselves technology companies. And the reason is simple; companies that embraced Digital Transformation better have separated themselves from their competition, especially in the face of the global pandemic.
Innovation needs change and changes almost always bring disruptions. Having a Digital operations Platform that can help manage, mitigate, and prevent disruptions is the key to success. And AIOps techniques must be leveraged to gain efficiency and scale. But without Service intelligence and understanding how your end customer has impacted only results in a half-baked solution.
Watch as Prashant Darisi, GM & VP, CEM Global Solutions at Everbridge discusses:
- How to use AIOps techniques to gain efficiency and scale?
- What is Service Intelligence and its impact on the end-customer experience
- Steps to maintain digital service resilience
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About the speaker
 Prashant is a technology leader with proven management experience in strategic planning, roadmap execution, high-performance teams, and best-practice methodologies. Prior to his role as VP of CEM Business Solutions, he was Vice President of Product Management responsible for IT Alerting, IoT, Visual Command Center products, and Risk Intelligence products; that includes Everbridge solutions helping the United States Army Intelligence monitor risks around the world. Prashant has extensive experience in leading large engineering and product management teams and also has 2 patents in his name. |