Bart Rys, Director, Business Solutions at Everbridge

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All areas of an organization’s business are undergoing technological transformation, including IT operations, physical and cybersecurity and disaster recovery. Therefore, digital resilience translates to overall organizational resilience as organizations are increasingly reliant on technology to not only keep business operations running but also deliver on exceptional customer experience. What enables organizations to navigate these winds of change? Digital operations.

Digital operations is not a product but a methodology that forces organizations to rethink traditional siloed processes. This methodology embodies the concept that the whole is greater than the sum of its parts. Digital operations shifts away from traditional development cycles and pure ITIL processes to a more proactive approach to analytics and embraces automation-driven service delivery and incident response.

Watch as Bart Rys, director, business solutions, walks us through:

  • Threats and challenges to digital resiliency
  • Evolution from traditional ITSM to Agile concepts
  • Evolution from process automation to process orchestration
  • Bridging the gap between digital response and business continuity to drive resilience

About the speaker

Bart currently works as a Director, Business Solutions for the Global Center of Excellence. In this role, he supports Everbridge globally on the execution of Enterprise Strategy and Sales support of the IT Alerting product. Prior to this role, Bart was a Sr. Engagement Manager, streamlining IT Operations and Incident Response for countless Enterprise clients by deploying the Everbridge Platform with a maniacal focus on Customer Success.

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