Everbridge is named as a representative provider in Gartner’s latest guide to IT service alerting tools. Get complementary access to "Complement IT Infrastructure Monitoring With IT Service Alerting" and discover how these solutions can reduce "mean time to respond."

Key findings and recommendations:

Gartner Research
Complement IT Infrastructure Monitoring With IT Service Alerting

Published: 4 December 2015
Analyst(s): Pankaj Prasad
  • IT service alerting is not limited to one-way notification of recipients through any media — even emails
  • The alerting capability of IT infrastructure monitoring tools is often primitive
  • Use automated notifications for IT and business leaders so dedicated personnel are not required to manage communications during major outages
  • Reduce event notification overload via the "broadcast" method by using selective notifications to groups and IT operations teams

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