IT incidents happen all the time, some more critical than others. For incidents which require urgent attention, IT experts needs to be engaged in a timely manner and different groups need to be informed. Learn how Everbridge integrated with ServiceNow helps:

• Identify who needs to respond? Who needs to be informed of the issue? Who needs to be notified so they don't open new tickets?
• Ensure IT teams respond and are accountable, wherever they might be?
• Make IT teams collaboration easy and efficient, again, wherever people might be?

In this webinar, we will provide a hands-on session on how to trigger multi-modal notifications - manually or automatically - targeting the right on-call resolvers, impacted business users and key stakeholders.

We will also discuss how you can leverage the new MIM module brought with the Kingstone release.