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Every year, emergency notification systems (ENS) have become more advanced, more reliable and more capable of communicating critical information to those who needed it most. With rapidly evolving technologies, and more importantly, the quick adoption of these technologies by the general populous, the emergency notification industry needs to take advantage of key advancements in cloud technology, big data, mobility and social media in order to be most effective at processing and communicating critical information that can protect life and property.

The next phase in the evolution of the industry is now situational intelligence: the ability to automate the monitoring of external data sources like Twitter, as well as empower recipients with mobile apps that allow them to proactively communicate on the scene visual data to administrators.

Today’s ENS solutions should surpass legacy emergency notification systems in six main areas:

  • Insight and Intelligence
  • Social Media
  • Global Capabilities
  • Mobility
  • Reliability
  • Accessibility


The ENS Evolution: How Social and Mobile Changed Emergencies