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Webinar: Top 5 Social Media Crisis Communications Pitfalls to Avoid

Date/Time: Thursday, November 29, 2012, 8:30 AM (PT)/11:30 AM (ET)
Speaker:
Dr. Robert Chandler, Director of the Nicholson School, University of Central Florida

Social media is a tool that has really only been around for a few years, but it is already pervasive in many parts of society and business. Surprisingly, a recent Everbridge study found that almost 60% of crisis communications professionals do not have plan on how they will include Social Media in their communications. Only 25% plan to use social media as an input to improve situational intelligence.

In this webinar communications expert Dr. Robert Chandler, author of the book Emergency Notification, will share 5 common social media communications pitfalls and the simple steps you can take to overcome them quickly. In this free webinar you will learn: 

  • How to overcome 5 common social media communication pitfalls
  • Where to include social media in your Communications Lifecycle
  • How to identify what social media keywords are most important to you
  • Which 3 message maps to use when you communicate using social media
  • Why you need to practice your social media communications before you really need them
  • Tips on how to use social media interactively to improve situational intelligence

Register for the webinar: