Steven Crimando, MA, CHPP

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Managing The Human Element in Critical Events: 5 Key Concepts For Leaders and Planners will explore the challenges faced when managing critical events, as well as strategies and techniques for mitigating and managing pressure-filled critical event situations.

This white paper will address the following topics: 

•        Three types of community/organizational behavioral response to critical events
•        Anticipating phase-specific and hazard-specific reactions
•        Understanding the “behavioral footprint” of critical events
•        The importance of the “bookends” concept in behavioral response
•        Understanding and managing operational stress
•        Developing effective behavioral countermeasures

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