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People across the globe are using social networks to broadcast and access real-time information on all types of events, social and political topics and hot trends.

Beyond simply a means of broadcasting, many communities, businesses and organizations now recognize that social media is a important source for data that can dramatically improve situational and operational intelligence. To successfully manage incidents across the entire lifecycle of the event, social media must be utilized for insight and communication.

This white paper will explore::

The Impacts and Opportunities of Social Media on Mass Notification

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