Reduce Costs & Improve Outcomes with Care Team Communications
Watch the Replay:
Speaker: Trisha Swift, DNP, MSN, RN, CPPS
Dr. Trisha Swift, DNP, RN, CPPS just spoke about improving care team communications particularly during transitions of care. Now, in this companion webinar, she talks about how better communication flow improves patient outcomes as well as reduces costs around patient care.
- The cost impact of ineffective communication -- both direct and indirect
- How optimized communication can improve patient outcomes
- The role of perceptions in patient experience
Dr. Trisha Swift is a Partner at MeritLinkx Healthcare Consulting where she advises healthcare leaders and executives on topics such as the operational impact of technology, patient safety, and performance improvement. She is a Doctor of Nursing Practice who brings more than 16 years of experience in adult and pediatric health care operations. Trisha has held executive leadership roles in areas that directly drive hospital reimbursement and performance such as: quality and safety, patient experience, healthcare informatics, data analytics, and clinical decision support.
Trisha brings deep expertise in human factors engineering, performance improvement methodologies, high reliability, and evidence based practice. Her passion is in “closing the gaps” between the clinical and technical worlds related to integration and optimization of technology in healthcare. Swift’s doctoral dissertation was in population health management and focused on improving acute to post-acute transitions of care through the use of technology and team-based care models. Trisha enjoys contributing to the healthcare industry's transition from volume to value based care through helping her clients transform into becoming a high reliability organization.