The Human Element in a Global Security Operational Center: Operational Stress Control & Performance Under Pressure

GSOCs need to be prepared to rapidly respond and handle a wide range of potential crisis situations and in some instances several crises simultaneously. Operating under extreme pressure can stress GSOC personnel and technologies, sometimes pushing them to their limits.


Download our whitepaper, The Human Element In a Global Security Operational Center: Operational Stress Control & Performance Under Pressure to explore the challenges, as well as potential strategies and techniques for mitigating and managing the pressure-filled environment of a GSOC operating in crisis response.


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Steven Crimando is the Principal of Behavioral Science Applications, training and consulting firm focused on human factors in crisis prevention and response. Mr. Crimando is a Board Certified Expert in Traumatic Stress (BCETS), and holds Level 5 Certification in Homeland Security (CHS-V). He serves as a consultant and trainer for many multinational corporations, government agencies, major city police departments and military programs.

Mr. Crimando was deployed to both the 9/11 and 1993 Word Trade Center attacks, as well as New Jersey’s anthrax screening center and other acts on international terrorism. He is a Deputy and Police Surgeon with the Atlantic County New Jersey Sherriff’s Office, an Advisor to the Morris County Active Shooter Rescue Force, and has an extensive background in EMS and emergency management.