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Without timely response, IT downtime—and other critical IT incidents—can impact your organization, your customers and your bottom line. How can communication improve your Mean Time To Resolution (MTTR)?

In this Executive Brief from CIO Insight, Best Practices for Faster Critical IT Incident Response, you’ll learn about key recommendations for automating communication to help shorten your MTTR and limit the impact of critical IT incidents.

Best Practices for Faster Critical IT Incident Response