Register for the Webinar

The majority of hospitals and large physician practices have implemented electronic medical records (EMRs) along with other clinical software systems. Healthcare providers are more dependent than ever on the performance of their information technology (IT) infrastructure. An IT failure can cause significant disruption at a hospital, making it impossible to access patient charts, process prescriptions or evaluate laboratory results and x-rays. Those failures have a hard dollar cost and potentially put patient safety at risk.

Having the ability to communicate quickly and efficiently with the right people to fix the critical IT incidents is crucial. With the ability to quickly communicate about an IT incident, you can reduce your Mean Time to Know (MTTK), which, in turn, shortens your Mean Time to Repair (MTTR)—minimizing the damage each incident will have on your organization.

On July 23rd at 12:00 PM ET/9:00 AM PT, join Everbridge Senior Technical Sales Engineers Mike Wallick and Matt Barbieri, for Reducing EMR and Clinical System Downtime with Everbridge. They will review how Everbridge IT Alerting enhances the ability of organizations to respond to critical IT incidents. This webinar will cover real-world examples that apply to hospitals and healthcare organizations.

Areas of focus will include how Everbridge enables critical alerting during IT incidents with internal IT response teams, executives, key stakeholders and customers. Key features that will be covered include:

  • ITSM integration, including ServiceNow
  • On-call scheduling
  • Automated escalation
  • ‘One-click’ conference bridging
  • Global reach & team collaboration
  • SMS, push, pager, email and phone alerts
  • Runbook automation


Reducing EMR and Clinical System Downtime with Everbridge