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Managing a crisis can be extremely complicated. Are you certain that you are sending the right message, to the right person, at the right time in order to elicit the right response? Message mapping is considered by experts to be a critical, incident notification best practice.
Recently, we analyzed first-hand accounts from system administrators and the behavior of message recipients. We also received expert insights from Dr. Robert Chandler, author of the book, Emergency Notification. From this research, we assembled the best practices behind the science of message mapping.
Download the Best Practices for Message Mapping whitepaper to learn:
The Key to Getting the Right Message to the Right Person at the Right Time to Get the Right Response